Privacy Policy

Who we are

We are Suffolk Renovations, a sub-division of Worldwide Improvements Inc. Our website address is:


When visitors make an appointment or request a call-back on the site we collect the data shown in the appointment form, and also the visitor’s IP address and browser user agent string to help spam detection.


If you leave a comment on our site you opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you make another appointment. These cookies will last for one year.

If you visit our appointment page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

How long we retain your data

When you make a appointment, the appointment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up appointment automatically instead of holding them in a moderation queue.

What rights you have over your data

If you made an appointment on our website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

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